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Privacy & Data Protection

Privacy Policy

Last updated: September 17, 2026

1. Introduction & Commitment

At Livin Mille (operating via https://www.livinmille.com), we hold a profound respect for your personal privacy. This Privacy Policy describes how your personal information is collected, processed, and safeguarded when you visit our website, communicate with our concierge, or make a purchase from our collections.

We do not sell, lease, or monetize your personal identity to external third-party advertisers. Your information is used strictly to fulfill your orders, deliver seamless customer service, and enhance your digital editorial experience.

2. Personal Information We Collect

When you interact with Livin Mille, we collect information in two principal categories:

  • Order & Transaction Details: When you purchase or attempt to purchase an item, we collect your full name, billing address, shipping address, recipient email, mobile/WhatsApp telephone number, and payment confirmation status.
  • Device & Usage Information: As you navigate through our pages and style journal, we automatically record your IP address, browser type, operating system version, time zone settings, referral URLs, and interactions with our garment catalog.

3. How We Use Your Personal Information

We use the Order Information generally to fulfill orders placed through the website (including processing payment verifications, arranging shipping logistics, and issuing order invoices or delivery notifications).

Additionally, we utilize this information to:

  • Communicate directly with you regarding garment sizing, delivery coordinates, or order updates via email and WhatsApp.
  • Screen our transactions for potential risk, unauthorized chargebacks, or fraudulent activities.
  • Analyze web performance metrics and traffic to continually optimize our website speed and collection navigation.

4. Cookies & Tracking Technologies

We use standard digital cookies and anonymous unique identifiers to maintain your shopping cart session, remember selected currency preferences (e.g. USD, SGD, IDR), and analyze visitor traffic through Google Analytics.

You may configure your web browser to block or refuse all cookies. However, please note that essential e-commerce functionsโ€”such as saving garments in your shopping bag and completing checkoutโ€”rely on active session storage.

5. Sharing Your Information with Service Partners

We share your Personal Information with trusted third-party partners strictly to assist us in operating our storefront:

  • Shipping & Logistics Partners: To print waybills and deliver parcels securely to your doorstep.
  • Payment Gateways & Banking Networks: To securely verify cashless electronic payments without storing your sensitive credit card details on our server.
  • Google Analytics & Search Console: To understand how our community interacts with our lookbooks and style journal.

6. Data Security & Retention

We implement robust technical and organizational security measures, including SSL (Secure Sockets Layer) encryption, to protect your personal details against unauthorized interception, loss, or alteration.

When you place an order through our digital store, we retain your transaction records for tax compliance and customer warranty purposes unless and until you request the deletion of your customer profile.

7. Your Legal Privacy Rights

Depending on your jurisdiction (including applicable Indonesian data protection laws and international privacy frameworks), you may have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or ask for the deletion of your records.

To exercise any of these rights, please reach out to our concierge using the contact details below.

8. Contact Us

For questions regarding our privacy practices, requests for data review, or to file an inquiry, please contact our dedicated team:

  • Brand: Livin Mille Privacy Officer
  • Official Website: https://www.livinmille.com
  • WhatsApp Concierge: +62 852 1198 2792
  • Studio Atelier: Jl. Bonto Manai No.12, Mannuruki, Kec. Tamalate, Kota Makassar, Sulawesi Selatan 90222, Indonesia